What should consumers do?
Return the product to the place of purchase, such as a pharmacy or health food store, for a full refund
Stop using the affected product.
If you purchased Fusion Health Viraforce directly from the Fusion Health website:
- Take a photo of the front of each product for which you are claiming a refund. If you have more than one product, include all products together in the photo.
- Take a photo of each product showing the batch number and expiry date on the side panel.
- Dispose of the product in your household rubbish. You do not need to return it to us.
- Email the photos to McPherson’s Consumer Products: enquiries@mcpher.com.au and confirm in your email that you have disposed of the product.
Once we receive the photos and your written confirmation that the product has been disposed of, McPherson’s Customer Service will contact you to arrange a refund.
